Tuesday, November 14, 2017

Sales Management

Customer Maintenance
Function path: Debtors > Debtors > Customer Maintenance
A customer is anyone you might sell products to, provide services to, or send invoices to. With nextERP, you can easily store customers' data and track details to gain an insight for improving your business. On Customer Maintenance page, you add/edit a customer and maintain their information, such as name, address, contacts, financial details and so on. Each customer will have their own customer account number, and you will create all sales documents with these account numbers.

Function path: Sales > Quotations > Enter Quotation
A quotation is a document you provide to your customers that includes customer's information, items or services you offer and stated prices. It is used to tell your customer how much your products/services will cost before they make a purchase. With nextERP, you can create a quotation, email it to customers, print out a paper copy and then convert it into a sales order, to import items of a quotation to another quotation or a purchase order as well.

Sales Order
Function path: Sales > Sales Orders > Enter Sales Order
A sales order is a binding contract with your customers and is usually sent to customers before delivering products or services. In nextERP, once your customer confirms the quotation you can enter a new sales order or convert a quotation into a sales order. And then you will issue an invoice to your customer in accordance with a sales order.

Branch Order
Function path: Sales > Branch Orders > Enter Branch Order
A Branch Order is an order placed to a branch. In nextERP, When your customer asks for a product which is in another location, you will enter a branch order to have it transferred. Notice that Only Normal Stock, Faulty Stock, and Swop-out Stock can be transferred by branch order.

Internal Order
Function path: Sales > Internal Orders > Enter Internal Order
In nextERP,  A internal order is for employee self-used products. If the product is only used by your own company, you will place an internal order to record it. There are only 3 stock types which an Internal Order has, Normal Stock, Faulty Stock, and Swop-out Stock.

Function path: Dispatch> Invoices > Enter Invoice
An invoice, or called a sales invoice,  is a document which you send to your customers listing products or services you offered to them. And customers process the payment against invoices. In other words, an invoice is a bill. And these bills are important in your business's bookkeeping and accounting because they record all your sales transactions. With nextERP, you can easily keep track of your income and find out accounts receivable.

Invoice Delivery Note
Function path: Dispatch> Invoices > Enter Invoice Delivery Note
An Invoice Delivery Note is one of the shipping documents which is created in accordance with an invoice. It provides information on delivery date, address, receiver's name, stock list and so on. In nextERP, Enter Invoice Delivery Note helps you to make the document when the goods are ready to be shipped to your customer.

Credit Note
Function path: Debtors > Credit Note > Enter Credit Note
A Credit Note is a receipt given to your customer who has returned products, which can be offset against future purchases. In nextERP, you create a credit note according to an invoice to reduce the amount which your customer owed you. 

Credit Limit
Function path: Debtors > Approve Order/Invoice > Approve Credit Overdraft Sales Order
A company needs some methods to control potential bad debt losses. One of them is to set credit limits for customers. nextERP helps you to control your outstanding customers by setting credit limits. In nextERP, once you create a sales order that would cause the customer's outstanding balance above the credit limit, you will receive a warning. And then the sales order will not proceed until the manager approves it. It effectively helps you to have a healthy cash flow.

Overdue Payment
Function path: Debtors > Enquiry and Reports > Overdue Payments
It is good to set payment term codes on your customer accounts because Overdue Payment Report will effectively help you in controlling your customers. The report shows all overdue amounts and money that should have been in the bank already. 

Debtor Age Analysis
Function path: Debtors > Enquiry and Reports > Debtor Age Analysis
Debtor Age Analysis is a periodic report that lists unpaid customer invoices and credit limit. It is a good tool used to determine the financial health of a company's customers. Given a company's receivables are being collected slower than normal, it could be a warning sign that this company might have financial problems.


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