Sunday, November 12, 2017


Function path: Customer Service > Internal CRO > Enter CRO
A CRO stands for a Customer Repair Order which is entered when a customer brings a broken product to you for repair. You test the product first and decide the next step according to the results of the technical check, to send it back to a supplier or to swop it. Repair Service generally needs logistic activities and repair items to meet a customer's need. CRO helps you to manage repairs processing.


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