CRO

CRO

Function path: Customer Service > Internal CRO > Enter CRO

A CRO stands for a Customer Repair Order which is entered when a customer brings a broken product to you for repair. You test the product first and decide the next step according to the results of the technical check, to send it back to a supplier or to swop it. Repair Service generally needs logistic activities and repair items to meet a customer's need. CRO helps you to manage repairs processing.